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Meet the Department Store Staff Who Bring Japan’s Unparalleled Service to Osaka Malls

HERBIS Staff If you’ve ever spoken to a friend or family member who’s returned from a trip to Japan, you’re likely to hear about the kindness or thoughtfulness of the people they encountered ...

2022.09.12

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Experience “Omotenashi”: What’s Unique About These Umeda Area Hotels?

You may have heard the Japanese word "omotenashi" in a speech given for Tokyo's Olympic bid. It's a concept that's essential to any discussion of Japanese culture, but just what is "omotenashi"? Let's...

2021.11.17

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