How to get your coupon

1. Step.1

   Answer our survey

   

   Fill out our Survey for International Visitors to Umeda, Osaka.

2. Step.2

   Present coupon screen

   

   Present this screen to staff at an information desk or tax-free counter.

3. Step.3

   Present your passport

   

   To confirm your visa, please present your passport to the staff.

4. Step.4

   Get your paper ticket

   

   You'll get a 500 yen off coupon that you can use at 7 malls.

Notes on retreiving the coupon

• Up to one coupon conversion per person, per day.
• This coupon system may be changed or ended without notice.
• Coupons are available only to foreign tourists staying in Japan for a short period of time.
• The offer will end once the maximum number of coupons has been reached.
• The number of coupons distributed per day varies by facility.

Where to get your coupon

You can get your coupon at the following five locations.

• 

  GRAND FRONT OSAKA SHOPS & RESTAURANTS

  North Building 1F, Information Desk

  10:00-21:00

  Google MapsThis will open in a new window.
• 

  GRAND FRONT OSAKA SHOPS & RESTAURANTS

  South Building 3F, TAX-FREE COUNTER

  11:00-21:00

  Google MapsThis will open in a new window.
• 

  HANKYU SANBAN GAI

  South Building 1F, TAX-FREE COUNTER

  10:30-21:30

  Google MapsThis will open in a new window.
• 

  HEP FIVE

  B1F, TAX-FREE COUNTER

  11:00-21:00

  Google MapsThis will open in a new window.
• 

  HERBIS PLAZA ENT

  B2F, Information Desk

  11:00-20:00

  Google MapsThis will open in a new window.

How to use your coupon

You can use your coupon for shopping or dining at the following seven shopping malls.

GRAND GREEN OSAKA SHOPS & RESTAURANTS

This new, large-scale shopping complex includes a sizable urban park and a hotel, and offers fashion, shopping, lifestyle goods, cafés, restaurants, and a variety of other stores to enjoy, together with MIDORI (greenery).

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GRAND FRONT OSAKA SHOPS & RESTAURANTS

Connected with JR Osaka Station—Western Japan’s largest shopping complex. Enjoy the latest shopping and gourmet dining along with intellectual creative spaces you'll find nowhere else!

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HANKYU SANBAN GAI

Located near the airport bus stop, this is the perfect place for last-minute shopping before you head back home.

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HEP FIVE

The Ferris wheel topping the building is an Osaka landmark from which you can look out all over the city. Inside, plenty more entertainment and fashion awaits!

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HERBIS PLAZA / PLAZA ENT

Home to approximately 140 stores, including those of high-end international brands, fashionable boutiques, and unforgettable cuisine.

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NU chayamachi / NU chayamachi PLUS

There are approximately 60 stores encompassing a wide range of genres, including anime goods, CDs and records, services, and apparel. Additionally, NU chayamachi has announced a renewal that will take place from the summer of 2024 to the fall of 2025.

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Diamor Osaka

An ever-evolving area that is always at the center of high-quality and stylish fashion, goods, and information - perfect for shoppers seeking a new metropolitan style.

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Notes on using the coupon

• The 500 yen coupon can only be used with purchase over 5,000 yen (including tax).
• Only a single coupon can be used per transaction.
• There are some shops at which this coupon cannot be used. Please confirm with shop staff regarding whether the coupon can be used there or not.
• The offer will end once the maximum number of coupons has been reached.
• The number of coupons distributed per day varies by facility.

FAQ