Privacy Policy / Social Media Policy

Privacy Policy

1. Basic Policy

This website (The domain; hereinafter referred to as the "website") shall collect information about those who use the it to the extent necessary for smooth operations of services that it offers (including provision of various types of information and reception of views and opinions). We shall properly handle collected information within the range of the purpose of use.

2. Scope of Information to be Collected and the Purpose of its Use

The website shall automatically collect information associated with the Internet domain name, IP address, query within the website, viewing of the website and others. Cookies (information sent to the user's browser and accumulated in his/her computer to identify the user on the server side) shall be limited to those aimed at improving usability and contain no personal information. The user can disable the cookie function through his/her browser settings.

3. Cookie Policy

A cookie is a small text file that the website sends to your device for the purpose of keeping records. It identifies your device, typically your web browser, but it cannot directly identify you.

Some cookies are necessary to operate our website (e.g. for establishing and keeping sessions), while other cookies may be used for the following purposes:

  • Improving website functionality;
  • Collecting analytical data to improve website performance;
  • Delivering advertisements that may be of interest to you from us or our advertising partners based on information collected by tracking users across the internet;

Where We are required by applicable privacy/data protection laws, You can choose whether to allow us or third-parties (e.g. its analytics, advertising and social media partners) to set cookies which are not strictly necessary for the functioning of the website via the cookie banner or cookie settings interface provided on the website.

* If you choose to reject cookies, you will not be able to view Youtube videos on the website

About Google Analytics

In order to improve the website, the Group uses “Google Analytics” to collect browsing information on its websites . When a user accesses a website using a browser, these services collect and process information(the software, the device, and the country of citizenship of users) by using cookies.

The legal ground to process user’s data for the use of Google Analytics is user’s consent.

* Please refer to the following websites for explanations on the terms of service for each service.

4. Restrictions on Use and Provision of Information

  • (1) This website shall not use collected information per se for any other purpose than those stipulated in the Paragraph 2 and shall not disclose it to any third party unless it receives demand for disclosure in compliance with the relevant law or ordinance, or illegal conduct, such as fraudulent access or threats, is conducted or there are any other extraordinary reasons.
  • (2) When we use personal information, we shall keenly recognize the importance of the protection of the personal information and use it within the scope of the purpose of use. If we entrust a third party to process part or all of personal information that this website owns, we shall give consideration to the selection of the entrustee and strive to exercise necessary supervision so as to ensure proper management just as this website does.

5. Measures to Ensure Safety

This website will take necessary measures in collecting information to ensure that collected information will be managed properly, and will not be leaked, lost, or damaged.

6. Scope of Policy Application

This protection policy applies to this website only. The handling of information related to relevant companies shall be the responsibility of each respective organization.

7. Other

This privacy policy may be revised. Should it be revised, an announcement will be made on this website.

8. For inquiries regarding personal information

Hankyu Hanshin Building Management Co., Ltd. General Human Resources Department

Hankyu Terminal Bldg.1-1-4 Shibata Kita-ku Osaka Japan
Business Hours: 10:00 a.m. - 5:00 p.m. JST
(Not including Saturdays, Sundays, and Japanese National Holidays and New Years holidays)

Social Media Policy

Hankyu Hanshin Building Management Co., Ltd. (hereinafter referred to as "the company") is promoting communications with our customers through social media.

Therefore, as part of our social media policy, we will observe the following behaviors and basic manners on our official accounts.

1. "Awareness and Responsibility" in Distribution of Information via Social Media

  • (1) The employees responsible for operating the company's official social media accounts (hereinafter referred to as "personnel") understand that social media can be accessed by an unspecified number of customers. Based on that understanding, we will strive to avoid sending inaccurate or misleading information to our customers through social media.
    Additionally, we must consider that once content is posted on the internet, it may never be completely removed. Therefore, we will refrain from sharing information that could harm others.
  • (2) Personnel shall not infringe on the rights of our customers. Personnel shall protect intellectual property rights, such as copyrights, and act with the utmost respect for privacy and others' rights.
  • (3) Information distributed by personnel shall not disclose the company's confidential information.
  • (4) Personnel shall utilize social media for branding and website promotions to enhance public relationships with the company and Hankyu Hanshin Holdings Group.

2. Information and Requests to Customers and Users

  • (1) Please note that information distributed by our official accounts via social media does not necessarily represent the official announcements or views of the related companies and we do not guarantee the completeness, accuracy, or usefulness of the posted information.
  • (2) The company will not be liable for any direct or indirect damages related to the use of such information.
  • (3) Please note that information on social media is current at the time of posting and is subject to change.
  • (4) The company may suspend or terminate our social media accounts at our discretion without notice.
  • (5) Please refer to our privacy policy regarding the handling of personal information. will open in a new window.
  • (6) In the case the company deems it necessary to make changes to our social media policy, we may make the changes without any notice. Furthermore, changes made to this policy will also apply to any posted content made before the changes.
  • (7) The company does not follow all users who follow our accounts. Additionally, the company may follow a user even if said user is not a follower of one of our accounts.
  • (8) The company shall not be liable for any damages incurred by users or third parties due to problems between users and third parties that arise in connection with social media.