Opening Hours

Shopping 10:00 - 21:00
Restaurants 10:00 - 23:00

*Varies in some cases depending on the business.

General Information

Consult our staff for shopping and restaurant information.

Location South Building B1F
  • Various inquiries / Requests for various pamphlets / Stroller rentals / Looking for lost children or other lost persons / Lost and found

*See more: Meet the Department Store Staff Who Bring Japan’s Unparalleled Service to Osaka Malls


Free Wi-Fi service for overseas tourists: HANKYU HANSHIN WELCOME Wi-Fi

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Telephone Interpretation Service

A telephone interpreting service is available so that you can enjoy shopping with peace of mind. It is an interpreting service in which the customer, staff, and a call-center interpreter talk via a telephone. It is available in eight languages, including English, Chinese, Korean, Thai, Russian, Portuguese, Spanish, and Vietnamese. Be sure to ask our staff about it.

Lost and Found

All lost and found goes to the security center.
First please go to the HANKYU SANBAN GAI Information Center on the South Area B1.

Accepted Cards & Payment Methods

Credit cards
  • Union Pay Card
  • JCB Card
  • VISA Card
  • Master Card
  • UC Card
  • MUSG Card
  • DC Card
  • UFJ Card
  • NICOS Card
  • APLUS Card
  • Diners Club
Barcode payment
  • WeChat Pay
  • PayPay
  • LINE Pay
  • d払い
  • au PAY
  • Rakuten Pay
  • merpay
Electronic money
  • PiTaPa
  • iD
  • QUICPay
  • Rakuten Edy
  • Kitaca
  • Suica
  • tolca
  • manaca
  • nimoca

*Some payment methods may be unavailable at some shops.


Risona Bank North Building 1F, South Building B1F
Yucho Bank North Building 1F
Senshu Ikeda Bank South Building 1F
Mitsui Sumitomo Bank South Building 1F
Mitsubishi UFJ Bank South Building 1F
Mizuho Bank South Building 2F

Foreign Currency Exchange

Mitsubishi UFJ Bank South Building 1F
Mizuho Bank South Building 2F

Coin Lockers

Location South Area 1F & 2F, and by Hankyu Bus Terminal on the North Area 1F

Powder Room

A makeup corner, clothes changing board, rest sofas, and a nursing room are available.

Location South Building B1F

*See more: Unique and High-Tech Japanese Bathrooms in Umeda, Osaka

Kids Toilet / Baby Room

Child-sized toilets and hand wash basins for children are available in this bathroom.
Baby rooms are available with cribs, nursing rooms, and water heaters for formula.

Location North Building B1F

Smoking Areas

Location South Area B2 and North Area B2

*Smoking is not allowed outside of designated smoking areas.