NU chayamachi / NU chayamachi PLUS Services

Opening Hours

Shopping NU chayamachi 11:00 - 21:00 / NU chayamachi PLUS 11:00 - 21:00
Restaurants NU chayamachi 11:00 - 23:00 / NU chayamachi PLUS 11:00 - 23:00

*Varies in some cases depending on the business.

General Information

There is no information desk within the mall, so please direct questions related to products to their respective shops, or inquire with the shopping association office with inquiries regarding business hours or the faciltiies (06-6373-7371 / 11:00 - 18:00). (Service is available in Japanese only)

Wi-Fi

Free Wi-Fi service for overseas tourists: HANKYU HANSHIN WELCOME Wi-Fi

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Telephone Interpretation Service

A telephone interpreting service is available so that you can enjoy shopping with peace of mind. It is an interpreting service in which the customer, staff, and a call-center interpreter talk via a telephone. It is available in eight languages, including English, Chinese, Korean, Thai, Russian, Portuguese, Spanish, and Vietnamese. Be sure to ask our staff about it.

Lost and Found

Please contact the Disaster Prevention Center (Phone: 06-6373-2511: Available 24 hours a day). (Service is available in Japanese only)

Accepted Cards & Payment Methods

Credit cards
  • Union Pay Card
  • JCB Card
  • VISA Card
  • Master Card
  • MUSG Card
  • DC Card
  • UFJ Card
  • NICOS Card
  • APLUS Card
  • AMERICAN EXPRESS
  • Diners Club
Barcode payment
  • ALIPAY
  • WeChat Pay
  • PayPay
  • d払い
  • au PAY
  • Rakuten Pay
Electronic money
  • PiTaPa
  • iD
  • QUICPay
  • Rakuten Edy
  • ICOCA
  • Kitaca
  • Suica
  • PASMO
  • tolca
  • manaca
  • SUGOCA
  • nimoca
  • HAYAKAKEN

*Some payment methods may be unavailable at some shops.

Coin Lockers

There are no coin lockers in the mall.

Powder Room

Location A powder corner is availabe on the 4F of NU chayamachi.

*See more: Unique and High-Tech Japanese Bathrooms in Umeda, Osaka

Nursing Room

Location NU chayamachi PLUS 3F

*Cribs are available in ladies' bathrooms on floors B1, 3, 4, 7, 8, and 9 of NU chayamachi, and floors 2 and 3 of NU chayamachi PLUS.
There are also cribs available in the men's bathrooms on floor 3 of NU chayamchi, and the wheelchair accessible bathroom on floor 9 of NU chayamachi and floor 3 of NU chayamachi PLUS.
*On the 9th floor of NU chayamachi, there is a baby care room called 'mamaro'.

Smoking Areas

Location NU chayamachi 9F