HERBIS PLAZA / PLAZA ENT Services

Opening Hours

Shopping PLAZA 11:00 - 20:00 / PLAZA ENT 11:00 - 20:00
Restaurants PLAZA 11:00 - 22:30 / PLAZA ENT 11:00 - 23:00
Beauty and School PLAZA ENT 11:00 - 21:00

*Varies in some cases depending on the business.

General Information

Consult our staff for shopping and restaurant information.

Location PLAZA ENT B2
Services

Various inquiries / Requests for various pamphlets / Stroller rentals / Looking for lost children or other lost persons / Lost and found

*See more: Meet the Department Store Staff Who Bring Japan’s Unparalleled Service to Osaka Malls

Wi-Fi

Free Wi-Fi service for overseas tourists: HANKYU HANSHIN WELCOME Wi-Fi

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Telephone Interpretation Service

A telephone interpreting service is available so that you can enjoy shopping with peace of mind. It is an interpreting service in which the customer, staff, and a call-center interpreter talk via a telephone. It is available in eight languages, including English, Chinese, Korean, Thai, Russian, Portuguese, Spanish, and Vietnamese. Be sure to ask our staff about it.

Lost and Found

Please inquire at the information center (PLAZA ENT B2).

Accepted Cards & Payment Methods

Credit cards
  • Union Pay Card
  • JCB Card
  • VISA Card
  • Master Card
  • UC Card
  • MUSG Card
  • DC Card
  • UFJ Card
  • NICOS Card
  • APLUS Card
  • AMERICAN EXPRESS
  • Diners Club
  • SAISON CARD
  • IEON Card
  • TS CUBIC CARD
Barcode payment
  • ALIPAY
  • WeChat Pay
  • PayPay
  • LINE Pay
  • d払い
  • au PAY
  • Rakuten Pay
  • merpay
Electronic money
  • PiTaPa
  • iD
  • QUICPay
  • Rakuten Edy
  • ICOCA
  • Kitaca
  • Suica
  • PASMO
  • tolca
  • manaca
  • SUGOCA
  • nimoca
  • HAYAKAKEN

*Some payment methods may be unavailable at some shops.

ATMs

Mitsui Sumitomo Bank PLAZA 1F
Mitsubishi UFJ Bank PLAZA ENT B1

Coin Lockers

Location Within the waiting lobby for the bus stop at PLAZA ENT floor B1

Powder Room / Gentlemen's Lounge

Powder Room

Location PLAZA ENT 6F

Gentlemen’s Lounge

Aside from its unusually stylish decor, you’ll even find amenities like shoe polish and hair wax in this lounge.

Location PLAZA 2F

*See more: Unique and High-Tech Japanese Bathrooms in Umeda, Osaka

Nursing Room

A water heater for baby formula, crib, are nursing booth are available.

Location PLAZA ENT 3F

*Baby seats are available on floors B2 and B1 of HERBIS PLAZA, and floors B2 and 4F, 5F.

Smoking Areas

Location PLAZA B2、PLAZA ENT 4F