Opening Hours

*Varies in some cases depending on the business.

General Information

Consult our staff for shopping and restaurant information.

Location	North Building 1F (10:00 - 21:00)
Services	General Information, AED

• *General information is available in four languages: Japanese, English, Korean, and Chinese
• *See more: Meet the Department Store Staff Who Bring Japan’s Unparalleled Service to Osaka Malls

Wi-Fi

Free Wi-Fi service for overseas tourists: HANKYU HANSHIN WELCOME Wi-Fi

See moreThis will open in a new window.

Telephone Interpretation Service

A telephone interpreting service is available so that you can enjoy shopping with peace of mind. It is an interpreting service in which the customer, staff, and a call-center interpreter talk via a telephone. It is available in eight languages, including English, Chinese, Korean, Thai, Russian, Portuguese, Spanish, and Vietnamese. Be sure to ask our staff about it.

Lost and Found

Please inquire at the Information Counter (North Bldg. 1F *10:00 - 21:00).

Accepted Cards & Payment Methods

*Some payment methods may be unavailable at some shops.

ATMs

Coin Lockers

Location	South Building B1, North Building 2F

* South Building B1F (Cold storage is available.)

Powder Room

The mall has a sofa space and powder room.

Location	South Building 3F

*See more: Unique and High-Tech Japanese Bathrooms in Umeda, Osaka

Nursing Room

A water heater for baby formula, crib, nursing booth, and beverage vending machine is available.

Location	Umekita Plaza B1F, South Building 4F, South Building 5F, North Building 4F

*Bathrooms on each floor are equipped with a baby chair in stalls.

Smoking Areas