HEP FIVE Services
| Shopping | 11:00 - 21:00 |
|---|---|
| Restaurants | 11:00 - 22:30 |
| Ferris wheel | 11:00 - 22:45 (Time of final ride) |
| Amusement facilities | 11:00 - 23:00 |
*Varies in some cases depending on the business.
Consult our staff for shopping and restaurant information.
| Location | 1F |
|---|---|
| Services | Various inquiries / Requests for various pamphlets / Stroller rentals / Looking for lost children or other lost persons / Lost and found |
*See more: Meet the Department Store Staff Who Bring Japan’s Unparalleled Service to Osaka Malls
Free Wi-Fi service for overseas tourists: HANKYU HANSHIN WELCOME Wi-Fi
See moreThis will open in a new window.A telephone interpreting service is available so that you can enjoy shopping with peace of mind. It is an interpreting service in which the customer, staff, and a call-center interpreter talk via a telephone. It is available in eight languages, including English, Chinese, Korean, Thai, Russian, Portuguese, Spanish, and Vietnamese. Be sure to ask our staff about it.
If you have lost something in HEP FIVE, or you have found something left behind or a suspicious item in HEP FIVE, please contact the HEP FIVE Disaster Prevention Center on +81-6-6366-3640. (Service is available in Japanese only)
| Credit cards |
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| Barcode payment |
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| Electronic money |
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*Some payment methods may be unavailable at some shops.
| Seven Bank | B1 |
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| Location | 7F |
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There are no coin lockers.
| Location | 3F |
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*See more: Unique and High-Tech Japanese Bathrooms in Umeda, Osaka
| Location | 4F |
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*On each of the 2nd, 4th, and 6th floors there is a restroom equipped with facilities for those with children, and there is a nursing room on the 4th floor.
| Location | There are no smoking areas. |
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| Location | B1 |
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